TeraStayOS

All services operationalSAMARASA · Asia/Kolkata · production

Today

Operations at a glance

—Occupancy tonight

—Arrivals

—In house

Quick actions

EXP13 — Explore operations: the destination database as the team keeps it

Command centerHow the business is doing, and what needs youE23 Action centreEverything waiting for a decision, and where it is madeE23 Management reportsDaily briefs, closed days, weeks and monthly packsE23 Investor reportsPrepared, approved and issued by the ownerE23 Configuration and readinessWhat is built, configured and ready for go-liveE23 InventoryWhat can we sell, by dateE1 RoomsCondition, blocks and detailsE1 Room typesOccupancy and the room estateE1 AvailabilitySearch a stayE1 ArrivalsRegistration, rooms and check-inE5 Room calendarWhich room is booked, the next 15 nightsE2 DeparturesFinal folio, keys and checkoutE6 HousekeepingRooms to clean and inspectE6 Guest messagesWhatsApp conversations that need a personE7 Guest requestsTowels, repairs, late checkoutsE7 In houseGuests staying nowE5 Foreign guestsForm III reports dueE5 Document archivesGuest scans after 60 daysE5 ReservationsBook, hold, change and cancelE2 Published ratesWhat the website sells rooms atE3 RevenueHow rooms are selling, and price changes to decideE16 PaymentsNeeds attention, reconciliationE4 Tax rulesConfigured tax, nothing assumedE4 RestaurantTables, orders, bills and room chargesE8 Kitchen displayOrders to accept, prepare and plateE8 ServiceGuest orders, pickups and deliveriesE8 Orders in progressWho has each order, and what waits too longE8 QR codesOrder from every table and roomE8 MenuItems, prices and sold outE8 StoresStock, receiving, waste and countsE9 RecipesWhat each dish uses and costsE9 ProcurementRequests, vendors, orders and what arrivedE10 MaintenanceFaults, servicing and the asset registerE11 Night auditIs today complete, and may it be closed?E12 My workMy shifts, attendance, leave and payslipsE13 PeopleRoster, who came in, leaveE13 PayrollPeriods, review, approval and payslipsE13 FinanceWhat is owed, what is paid, and the booksE14 EventsEnquiries, proposals, spaces and the dayE15 Event tasksWhat my team does for eventsE15 ExperiencesWhat the resort runs, and who is bookedE15 ExplorePlaces, roads and what is waiting to be checkedEXP13 Food costFood cost %, waste and low stockE9 Market and OTAsWhere Samarasa sits among its competitors, and what OTAs showE17 Daily briefRates and demand, one record a dayE17 Demand recoveryWeak dates, direct-booking campaigns and consentE17 ReferralsReferrals given at checkout, and what they bookedE17 GuestsProfiles, returning arrivals, feedback, reviews and putting things rightE18 MarketingPlans, campaigns across channels, content and what they brought inE19 Marketing resultsSpend, bookings, cost per booking and ROAS by campaign and channelE19 Offers live nowWhat the website is offering today, to answer a guestE19 DistributionAvailability and rates to the OTAs through the channel manager, in real timeE20 OTA bookingsBookings from the OTAs, and the ones that need a personE20 Safety and operationsIncidents, safety checks, lost and found, utilitiesE22 Report an incidentWhat happened, where, in under a minuteE22 Lost and foundItems found, losses reported, handed back onceE22 Read a meterElectricity, water and fuel readingsE22